Comcast opens free Xfinity WiFi Hotspot to support Northern California during storms

Livermore, Calif. – Information Direct – Comcast Calif

Livermore, Calif., January 13, 2023 – To assist residents and emergency personnel keep linked throughout latest historic rainstorms, Comcast’s community of almost 147,000 public Xfinity WiFi hotspots all through Northern and Central California is now accessible and free to make use of for anybody, together with non-Xfinity prospects.

Learn how to contact

For a map of public Xfinity WiFi hotspots, that are situated indoors and outdoor in locations like procuring areas, parks and companies, go to Xfinity.com/wifi.

When the hotspot is inside vary, choose the “xfinitywifi” community from the machine’s listing of accessible networks and launch the browser. Signal-in choices will seem for each Xfinity prospects and non-customers.

Xfinity Web prospects They’ll sign up with their account credentials and can mechanically hook up with Xfinity WiFi hotspots of their vary sooner or later. Alternatively, they will obtain a file Xfinity WiFi Hotspots app and login utilizing their account credentials.

Non-Xfinity Web subscribers It is advisable to discover the “Contact” part and conform to the phrases and situations for connection. Non-customers will have the ability to renew their free periods each two hours.

** Please observe that if the person doesn’t see the “Settle for and Join” button, the hotspot they’re making an attempt to connect with is within the Xfinity buyer’s residence and is Not Open to the general public.

There are additionally some easy and simple issues prospects can do now to get ready and keep linked, even in dangerous climate. They’ll get began by downloading Comcast information Free cellular purposes:

  • Xfinity My Account – Get updates on outages and report service outages.

  • Xfinity Stream – Watch dwell TV, get climate updates, and pre-download reveals and films to observe offline in case you lose energy.

  • Xfinity WiFi Hotspots Xfinity Web prospects can entry tens of millions of Xfinity WiFi Hotspots accessible throughout the nation.

Comcast may ship Textual content alerts Clients with details about service outages or suggestions for restoring their providers. Clients can log in Xfinity app To ensure so as to add their cell phone numbers.

Listed here are some further useful suggestions and security precautions:

  • Clients should join televisions, modems, and cable bins to surge protectors to guard them from injury within the occasion of lightning or sudden energy outages.

  • Emergency administration procedures dictate that the electrical energy should be restored first and Comcast should obtain clearance that it’s protected for our crews to start any restore work. If prospects expertise a lack of service as a consequence of an influence outage, native energy should first be restored earlier than Xfinity’s video, phone or Web providers can start working once more.

  • If prospects have electrical energy however no Xfinity providers, Comcast recommends restarting or resetting units, together with wi-fi gateways, modems, routers, and cable bins.

  • In some circumstances, prospects could restore energy however not their Xfinity providers as a result of business energy to our community has not been restored in that space.

  • Clients ought to all the time keep away from damaged energy strains and cables for security.

  • Ahead your private home telephone quantity to a cell phone quantity so prospects can obtain emergency calls even when they don’t seem to be residence.

Recommendation for Comcast Enterprise Clients:

  • Obtain the Comcast Enterprise app and allow Be Anyplace to permit one other machine to position calls utilizing what you are promoting’ caller ID.

  • Allow name forwarding in order that enterprise calls might be obtained on cellular units.

  • Confirm that the battery backup is working in order that voice providers stay accessible throughout an influence outage.

  • Be sure that Connection Professional providers are arrange appropriately. The automated wi-fi backup function will assist units keep up and working.

Comcast is dedicated to serving to prospects keep linked To what’s vital to them – all 12 months spherical.

For extra info, prospects can chat on the Web With an agent, go to Xfinity.com/response Or join with Comcast on Twitter at @worker.

About Comcast

Comcast Company (Nasdaq: CMCSA) is a worldwide media and know-how firm that connects individuals to the moments that matter. We’re primarily targeted on connectivity, aggregation and streaming with 57 million buyer relationships throughout the US and Europe. We provide broadband, wi-fi and video by our Xfinity, Comcast Enterprise and Sky manufacturers; Creating, distributing and broadcasting main leisure, sports activities and information programming by Common Filmed Leisure Group, Common Studio Group, Sky Studios, NBC, Telemundo and a number of broadcast networks, Peacock, NBCUniversal Information Group, NBC Sports activities, Sky Information and Sky Sports activities and delivering unforgettable experiences at Common Parks and Resorts in the USA and Asia. Go to www.comcastcorporation.com for extra info.

Caller information

Comcast

John Curiel

+1 925-315-2690

jon_koriel@comcast.com

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